100% Money-Back Guarantee – Terms & Conditions
We are fully committed to helping you kick-start your IT career. That is why we offer a 100% Money-Back Guarantee. We will do our part, and if you do your part and still do not secure an IT job within 12 months after completing the program, we will refund your fees 100%.
1. Eligibility
To qualify for the 100% Money-Back Guarantee, participants must:
- Be living in Sydney or Melbourne, Brisbane, Adelaide or Perth, as this program is offered only in these locations.
- Have completed or currently studying an IT-related qualification (Bachelor’s, Masters, or equivalent).
- Have at least 1.5 years of full working rights in Australia.
- If you’re currently on a student visa, the guarantee period will start once your full-time work rights begin.
- Be able to reasonably undertake the physical aspects of on-site IT roles, as some positions may include light lifting for projects, network setup, or hardware-related tasks such as handling computers, servers, peripherals, or cabling.
2. Program Commitment
This program is designed to give you real-world skills, confidence, and a clear pathway into the IT industry. To make the most of this opportunity and qualify for the guarantee, you need to:
- Complete the full 12-week program to build required technical skills. If you miss any class, please let us know and we will arrange a make-up or revision class for you.
- Complete practical assessments and lab projects, which give you real-world experience and stories to share in job interviews, increasing your chances of being hired.
- Participate actively in resume, LinkedIn, and interview preparation sessions to strengthen your profile and confidence. Follow our guidance to present yourself effectively on social media platforms to enhance your professional visibility, which can also serve as a strong point of personal branding.
- Attend monthly support and revision sessions to stay on track, evaluate, and improve. We will support you all the way; all we ask is that you stay motivated and keep going.
- Actively apply for IT roles and stay responsive to guidance and feedback for the duration of the job guarantee period. Apply 50 jobs per week after completing the program. More you apply better chance you will have.
3. Money Back Guarantee Definition
For the purposes of this guarantee, “Money Back Guarantee ” means securing a:
- Any paid IT role in Helpdesk, IT Support, System Support, Network Support, or another IT-related position, with a minimum duration of 3 months.
4. Guarantee Period
The guarantee period is 12 months from the program completion date. Once you complete the training and follow our guidance, and you do not secure an IT role within this period, you will be eligible for a 100% refund of your program fees.
5. Program Fees & Payment Structure (50% Now, 50% After Job)
To make the program more accessible and motivate genuine students, TechSkills offers a flexible payment model under the Money Back Guarantee Program:
- You pay 50% of the total program fee during enrolment or during the training period.
- The remaining 50% is payable only after you secure your first IT job. This payment must be made within 4 weeks of receiving an offer letter or employment contract for a qualifying IT role.
- If you do not secure an IT job within 12 months of completing the program — and you have met all eligibility and commitment requirements — you will receive a 100% refund of the amount you have paid.
- Payment must be made by the specified due date. Any extension is subject to confirmation by the Finance Team and, if approved, will not exceed one week.
6. General Conditions
- This guarantee applies only to the specific program and intake you enrolled in.
- It is non-transferable and applies only to you as the enrolled student.
- TechSkills provides training, resources, guidance, and full support; however, your active participation is what turns opportunities into real success. It is a win-win for everyone.
7. When the Guarantee Does Not Apply
We are here to support you every step of the way, but the guarantee only works when both sides commit fully. Refunds will not apply if:
- You enrol but do not complete the training, or follow through on job applications guidance, support and process.
- You decline suitable job offers without a valid reason. We will always review such situations fairly and supportively to understand your reasons.
- You provide false or misleading information during enrolment or throughout your job search.
Our Promise to You
We believe in our program, our team, and most importantly, you. We will stand beside you every step of the way. Your success is our mission.
