BATCH START DATE
Sydney - North Strathfield
- Start from IT Support: 19th September, 2026
Sydney - Rockdale
- Start from IT Support: 20th September, 2026
Melbourne
- Start from IT Support: 20th September, 2026
DA START DATE
- Start from Data Analytics: 23rd September, 2026
Sydney
- Suite 2, Level 2, 22 George Street
- North Strathfield, NSW, 2137
- Phone: +61 2 8319 8440
Sydney
- Ground Floor, 6 - 10 Geeves Ave,
- Rockdale, NSW, 2216
Melbourne
- Suite 4, Level 13, 55 Swanston Street
- North Melbourne, VIC, 3051
- Phone: +61 3 9123 6236
One of the best Job Ready Programs in Australia!

Course Duration
- 22 Weeks
- 10 Weeks For ITS
- 12 Weeks For AI Powered DAE
Course Fees
$4800 inc GST
Flexible Installment payment options available
Career Opportunities
Entry Level Data Analyst:
Data Officer, Junior Data Analyst, Junior Business Analyst, Junior Data Visualization Officer etc.
Entry Level, Level 1, Level 2:
Help Desk Support, Help Desk Analyst, IT support specialist, Onsite Technician, Junior Network Engineer, Junior Cloud support, Junior System Administrator, any IT support roles.
Average Salary Range
$75,000 - $100,000
| Topic |
|---|
| 1. IT Service Desk Ticketing System |
| 2. End User Device Support |
| 3. Managing Active Directory Users and Groups |
| 4. Office365 & Cloud Technologies Support |
| 5. Network/Internet Connection Support |
| 6. Company File Sharing Support |
| 7. Backup Technologies and Support |
| 8. End Point Protection |
| 9. Printers/Multifunction Devices |
| 10. Certification Training |
| 11. SQL Basics and Intermediate |
| 12. Advanced SQL and SQL Analytics |
| 13. Power BI & Data Modeling |
| 14. Advanced Power BI & DAX |
| 15. Data Analytics & Version Control |
| 16. Azure for Data Analytics |
| 17. Snowflake & DBT |
| 18. End-to-End Data Analytics & AI Tools |
| 19. Resume Support, Interview Preparation, Reference Handling |
| 20. Career Guidance, Mentorship and Support |
| 21. Real Life project guidance and Portfolio Building. |
"The Journey of a thousand miles begins with one step" - Lau Tzu
Classes will be all face-to-face training. You need to attend one slot from the course schedule below:
| Days | North Strathfield | Rockdale | Melbourne | Perth |
|---|---|---|---|---|
| Saturday | 10 AM to 5 PM | |||
| Sunday | 10 AM to 5 PM | 10 AM to 5 PM | 10 AM to 5 PM | |
| Monday | 10 AM to 5 PM | |||
| Tuesday | 10 AM to 5 PM | |||
| Wednesday | 10 AM to 5 PM | 10 AM to 5 PM | ||
| Thursday | 10 AM to 5 PM | |||
| Friday | ||||
| Evening Class | Wednesday & Thursday 6 PM to 9 PM | Monday & Tuesday 6 PM to 9 PM |
- North Strathfield
- SAT (10AM - 5PM)
- MON (10AM - 5PM)
- WED (10AM - 5PM)
- Evening Class: Wed & Thu(6PM - 9PM)
- Rockdale
- SUN (10AM - 5PM)
- THU (10AM - 5PM)
- Melbourne
- SUN (10AM - 5PM)
- TUE (10AM - 5PM)
IT System/Network SupPort L1/L2
IT Service Desk Ticketing System
- Introduction to ticketing systems
- Guide to dealing with tickets
- Creating, allocating and updating tickets
- Escalating, following up and closing tickets
- Creating knowledge base and IT documentation
- Introduction to Service Level Agreement
End User Device Support
- Introduction to computer components
- Computer assembly, parts replacements, and upgrades
- OS installation, updates, and upgrades
- End user devices troubleshooting
- PC migration, cloning, and deployment
- End user device backups and restores
- End user device maintenance and optimization
Managing Active Directory Users and Groups
- Introduction to Active Directory
- Installing and configuring Active Directory
- Creating and managing Active Directory users & groups
- Managing organisational units (OUs)
- Managing security roles and permission
- Introduction to group policy & implementing GPOs
- Introduction to server audits & conducting audits
Office365 & Cloud Technologies Support
- Cloud computing fundamentals training
- Setting up and configuring cloud accounts
- Managing and supporting Office365 exchange online
- Managing and supporting Microsoft Azure
- Managing cloud resources and security
- Working with Microsoft Teams
- Managing and supporting SharePoint Online
- Monitoring and optimising cloud performance
Network/Internet Connection Support
- Network fundamentals training
- Configuring and managing network devices
- Setting up LAN/WAN and configuring SOHO routers
- Data cabling and working on a server rack
- Cable tracing, testing, and repairing
- Introduction to VPN
- Introduction to VLAN
- Configuring Wi-Fi, hotspots, mesh connections
- Troubleshooting network issues
Company File Sharing Support
- Introduction to File Server and Network Attached Storage (NAS)
- Sharing files in a workgroup environment
- Sharing files in a domain environment
- Introduction to NTFS Permission
- Managing user access to shared folders
- Troubleshooting file sharing issue
- Setting up and configuring a NAS device
- Configuring data protection and security on the NAS
Backup Technologies and Support
- Introduction to backup technologies
- Setting up server backups and performing restore
- Setting up cloud backup and performing restore
- Setting up image backup and performing full restore
- Introduction to disaster recovery/business continuity
End Point Protection
- Introduction to end point protection
- Using various anti-virus software & best practices
- Configuring and managing end point protection
- Troubleshooting and removing viruses and malware
- Introduction to Anti-spam | email security
- Firewall and intrusion prevention training
- Introduction to parental controls and content filtering
Printers/Multifunction Devices
- Introduction to types of printers and MFDs
- Setting up and configuring various printers and MFDs
- Setting up scan to email and scan to folder
- Troubleshooting most common printer issues
- Printer and multifunction device maintenance
- Introduction to printer management software
Certification Training
- AZ-900 Microsoft Azure Fundamentals
- AB-900 Microsoft 365 Fundamentals
AI Powered Data Analytics Engineer
SQL Basics and Intermediate
- RDBMS, SQL Server & MySQL
- Database Design & Management
- CRUD Operations & Data Manipulation
- SQL Querying, Filtering & Sorting
- Aggregate Functions & Grouped Analysis
- Joins & Multi-Table Queries
- Subqueries & Set Operations
SQL and SQL Analytics (Advance)
- Advanced SQL Querying & Window Functions
- CTEs & Recursive Queries
- PIVOT, UNPIVOT & MERGE Operations
- Temporary Tables, Views & Stored Procedures
- Performance Turning Basics
- Execution Plans & Analytical SQL
- Date, String & Data Conversion Functions
- Real-World Data Analysis with Telecom Datasets
Power BI & Data Modelling
- Power BI Desktop & Data Connectivity
- Power Query & Data Transformation
- Data Cleaning & Preparation
- Data Integration from Excel, CSV & Databases
- Star Vs Snowflake Schema Design
- Fact & Dimension Modeling
- Relationships, Cardinality & Cross-Filtering
- Date Tables & Modeling Best Practices
Power BI & DAX (Advance)
- DAX Measures & Calculated Columns
- Aggregations, Filter Context & CALCULATE
- Advanced DAX & Iterator Functions
- Time Intelligence
- Interactive Dashboard & Report Design
- Drill-Throughs, Bookmarks, Tooltips & Slicers
- Row-Level Security
- Power BI Service, Workspaces & Scheduled Refresh
Data Analytics & Version Control
- Project: Network & Customer Churn Analytics
- SQL Data Extraction, Cleaning & Analytical Views
- Power BI Data Modeling & Dashboard Development
- DAX-Based Business KPI & Performance Analysis
- Customer Churn & Network Performance Analytics
- Git Version Control & Repository Management
- GitHub, Branching & Collaborative Workflows
- Project Documentation & Analytics Portfolio
Azure for Data Analytics
- Azure Fundamentals & Cloud Data Services
- Azure Data Lake Storage Gen2
- Azure SQL Database & Data Management
- Azure Storage Explorer
- Azure Data Factory & ETL Pipelines
- Mapping Data Flows & Data Transformation
- Pipeline Parameterization, Triggers & Scheduling
- Monitoring, Troubleshooting & Debugging
Snowflake & DBT
- Snowflake Cloud Data Warehouse Architecture
- Virtual Warehouses & Resource Management
- Data Storage, Staging & Ingestion
- Snowpipe, Time Travel & Zero-Copy Cloning
- RBAC, Data Sharing, Streams & Tasks
- Query Optimization & Cost Management
- dbt Data Modeling & Transformation
- dbt Testing, Incremental Models & Documentation
End-to-End Data Analytics & AI Tools
- Project : Loan Default Prediction & Risk Analytics
- End-to-End ETL: SQL Server → ADF → ADLS → Snowflake
- Data Transformation & dbt Modeling
- Dimensional Data Modeling & Power BI Analytics
- Risk Metrics, Segmentation & Business Reporting
- Claude AI & Model Context Protocol (MCP)
- AI-Assisted SQL, DAX & Data Documentation
- AI-Powered Excel, PowerPoint & Power BI
- Prompt Engineering for Data Professionals
Resume Support, Interview Preparation, Reference Handling
- Create professional, DA-focused resumes that highlight key strengths
- Customise resumes to align with specific job descriptions and roles
- Showcase projects, work experience, and achievements effectively
- Improve LinkedIn profiles with clear summaries and relevant skills
- Build a strong online presence to attract recruiters and opportunities
- Prepare for job interviews with clear communication and confidence
- Participate in mock interviews with mentors and receive helpful feedback
Career Guidance, Mentorship and Support
- Get ongoing career guidance and support
- Receive step-by-step direction to plan and grow your career
- Learn from experienced mentors who share real industry insights
- Attend one-on-one and group mentoring sessions for personalised advice
- Build confidence, professionalism, and technical skills from the zero level
- Receive continuous support until you land your first job in your field.
Real Life project guidance and Portfolio Building.
- Understand Real-World Business Problems and translate business requirements into Data Analytics solutions
- Industry-Relevant Tools & Techniques
- Project Documentation & Presentation
- Build a Strong Analytics Portfolio, GitHub-ready projects showcasing technical skills, business impact, dashboards
Your IT career begins here!
Advanced Topics in Data Analysis Job Search
- Advanced data manipulation and analysis techniques using SQL, Excel, and Python
- Building advanced visualizations and dashboards using Power BI and Tableau
- Machine learning and predictive modeling using Python
- Communicating insights and recommendations based on data analysis.
JOB SEARCH: Assistance
- Resume preparation, optimisation, support & training
- Interview preparation | mock interviews & training
- Job search strategies and assistance
- LinkedIn profile optimisation and networking
- Access to TechSkills portal & Interview questions
- Lifetime support until you get the job in IT
Australia’s #1 Job-Ready Program.
Join us to kick-start your IT career.
100+ Success Stories
Every Year
Our results speak for themselves.
In 2025, we achieved 135+ student success stories, setting the pace for another standout year.
Before that, 2024 recorded 125+ successes, and 2023 achieved 104+, marking a consistent, year-on-year growth in outcomes.
Every success is supported by structured training, one-to-one mentoring, interview preparation, and end-to-end career guidance until students secure their first IT role.
These are not overnight wins. They are the result of a proven system, consistent support, and students who are committed to taking that first step toward an IT career.
This strong and growing track record is exactly why we confidently back our program with a Money-Back Guarantee.
Limited to 20 Students! Hurry, contact us to qualify.
- Join and reserve your spot in our Free Orientation Session to get all the details about the program.
What Our Students Say
Real stories from students who started just like you now thriving in IT.
Diwakshu Katoch
Highly Recommend Techskill!
Techskill is a genuine institute that I would highly recommend to anyone looking to start or grow their career in IT. The mentors are extremely helpful, supportive, and truly care about your success. They provide all the essential skills and practical knowledge required to land an IT job. The training is hands-on and industry-focused, which makes a real difference when applying for roles. Great experience overall!
Anjali Gupta
Erzhan Aldamatov
I had an amazing experience with TechSkills IT Support, and I can’t recommend them highly enough! The entire team is professional, knowledgeable, and always willing to go the extra mile.
A special shoutout to Manish, my mentor throughout the process — his guidance was clear, patient, and incredibly effective. He not only helped me solve technical issues but also took the time to explain the “why” behind each solution, which really boosted my confidence and understanding.
If you’re looking for reliable IT support with top-notch customer service, TechSkills is the way to go. And if you’re lucky enough to work with Manish, you’re in excellent hands!
Adarsh
My experience with TechSkills has been truly wonderful. The Job Ready Program provided me with practical, hands-on IT training that was both beginner-friendly and in-depth enough to challenge and grow my skills. The curriculum covered everything from basic to intermediate level, and the sessions were well-structured and easy to follow.
All the instructors were incredibly knowledgeable, patient, and supportive throughout the entire journey. I’m especially grateful to the Student Support Team. The entire team at TechSkills genuinely cares about your success, offering invaluable support with resume building, interview preparation, and job placement.
I highly recommend TechSkills to anyone looking to launch or transition into an IT career—whether you’re a fresh graduate, someone with little onshore experience, or a professional seeking to upskill. If you’re willing to put in the effort, TechSkills will be there to guide you every step of the way.
Rosan khadka
Techskills’ services and courses are designed for individuals who want to kick-start their careers in IT, specifically for entry-level job roles in Australia.
Throughout my journey with Techskills, I not only learned technical skills but also had the opportunity to develop soft skills and strategies to align myself with industry requirements.
Arslan Khan
Govind Mishra
Amer Riaz
TechSkills Institute has truly been a game-changer for me. Their curriculum is not only comprehensive but also meticulously designed to align with industry demands, ensuring that students are well-prepared for real-world challenges. What sets TechSkills Institute apart is its emphasis on hands-on learning, allowing students to apply theoretical knowledge in practical scenarios. I can confidently say that my time at TechSkills Institute has equipped me with the skills and knowledge needed to thrive in the dynamic field of technology. Highly recommended for anyone seeking a cutting-edge tech education.
In simple words, join TechSkills only and only if you really want to get a job in IT. They won’t sit idle until you get one.
If you have made it this far, you already know something has to change.
- Join and reserve your spot in our Free Orientation Session to get all the details about the program.
