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			<video:title><![CDATA[TechSkills FREE Online IT Career Bootcamp | TechSkills Institute]]></video:title>
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			<video:title><![CDATA[AU System And Network Support Job Ready Program | TechSkills Institute]]></video:title>
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			<video:description><![CDATA[Batch start date: 26th September 2026 https://techskills.institute/wp-content/uploads/2024/10/Malvika.mp4 Click here to enroll Key Topics Covered: Topics Topic-1: End User Device Support Topic-2: Ticketing System Topic-3: Phone Handling Topic-4: Server Support Topic-5: Managing Active Directory Users and Groups Topic-6: Company File Sharing Topic-7: Backup System Support Topic-8: Network Support Topic-9: End Point Protection Topic-10: Printers/MFDs Support Topic-11: Cloud Technologies Support Topic-12: Microsoft Intune and MDM Topic-13: Certification Training Topic-14: Job Search Assistance "The Journey of a thousand miles begins with one step" - Lau Tzu Time Table Click Here To Enroll Online Class Time (AEDT) Duration Saturday &amp; Sunday (Evening) 6:30 PM - 9:30 PM (3 + 3) Hours = 6 Hours course overview TOPIC-1: End User Device Support Introduction to computer components Computer assembly, parts replacements, and upgrades OS installation, updates, and upgrades End user devices troubleshooting PC migration, cloning, and deployment End user device backups and restores End user device maintenance and optimization TOPIC-2: IT Service Desk Ticketing System Introduction to ticketing systems Guide to dealing with tickets Escalating, following up and closing tickets Creating knowledge base and IT documentation Introduction to Service Level Agreement End user device backups and restores End user device maintenance and optimization TOPIC-3: Phone Handling Roles and responsibilities of IT support engineers Phone etiquette training Interacting with end users: best practices HelpDesk call handling training Remote connection tools and technologies Onsite and remote support training Click here to enroll TOPIC-4: Servers Support Introduction to servers Working with server hardware Windows server installation, updates, and upgrades Setting up server roles and features Introduction to virtualization Windows server troubleshooting Performing server upgrades Server monitoring, managing, and maintenance TOPIC-5: Managing Active Directory Users and Groups Introduction to Active Directory Installing and configuring Active Directory Creating and managing Active Directory users &amp; groups Managing organisational units (OUs) Managing security roles and permission Introduction to group policy &amp; implementing GPOs Introduction to server audits &amp; conducting audits TOPIC-6: Company File Sharing Support Introduction to File Server and Network Attached Storage (NAS) Sharing files in a workgroup environment Sharing files in a domain environment Introduction to NTFS Permission Managing user access to shared folders Troubleshooting file sharing issues TOPIC-7: Backup Technologies and Support Introduction to backup technologies Setting up server backups and performing restore Setting up cloud backup and performing restore Setting up image backup and performing full restore Introduction to disaster recovery/business continuity Introduction to computer components Computer assembly, parts replacements, and upgrades OS installation, updates, and upgrades End user devices troubleshooting PC migration, cloning, and deployment End user device backups and restores End user device maintenance and optimization Introduction to ticketing systems Guide to dealing with tickets Escalating, following up and closing tickets Creating knowledge base and IT documentation Introduction to Service Level Agreement End user device backups and restores End user device maintenance and optimization Roles and responsibilities of IT support engineers Phone etiquette training Interacting with end users: best practices HelpDesk call handling training Remote connection tools and technologies Onsite and remote support training Click here to enroll Introduction to servers Working with server hardware Windows server installation, updates, and upgrades Setting up server roles and features Introduction to virtualization Windows server troubleshooting Performing server upgrades Server monitoring, managing, and maintenance Introduction to Active Directory Installing and configuring Active Directory Creating and managing Active Directory users &amp; groups Managing organisational units (OUs) Managing security roles and permission Introduction to group policy &amp; implementing GPOs Introduction to server audits &amp; conducting audits Introduction to File Server and Network Attached Storage (NAS) Sharing files in a workgroup environment Sharing files in a domain environment Introduction to NTFS Permission Managing user access to shared folders Troubleshooting file sharing issues Introduction to backup technologies Setting up server backups and performing restore Setting up cloud backup and performing restore Setting up image backup and performing full restore Introduction to disaster recovery/business continuity TOPIC-8: Network/Internet Connection Support Network fundamentals fundamentals Setting up LAN/WAN and configuring SOHO routers Data cabling and patching Cable tracing, testing, and repairing Introduction to VPN Introduction to various network tools Configuring Wi-Fi, Hotspots connections Troubleshooting network issues TOPIC-9: End Point Protection Introduction to end point protection Using various anti-virus software &amp; best practices Configuring and managing end point protection Troubleshooting and removing viruses and malware Introduction to Anti-spam Introduction to Firewall Introduction to parental controls and content filtering TOPIC-10: Printers/Multifunction Devices Introduction to types of printers and MFDs Setting up and configuring various printers and MFDs Setting up scan to email and scan to folder Troubleshooting most common printer issues Printer and multifunction device maintenance Introduction to printer management software TOPIC-11: Cloud Technologies Support Cloud computing fundamentals training Setting up and configuring cloud accounts Managing and supporting Office365 Managing and supporting Microsoft Azure Managing cloud resources and security Working with Microsoft Teams Managing and supporting SharePoint Online Monitoring and optimising cloud performance TOPIC-12: Microsoft Intune and MDM Introduction to Intune Device Enrolment Deploying Business Applications Configuring MDM Deploying Windows Updates Click here to enroll TOPIC-13: Certification &amp; Other Optional Training* AZ-900 Microsoft Azure Fundamentals* AB-900 Microsoft 365 Fundamentals* Job Search: Assistance Resume preparation, optimisation, support &amp; training Interview preparation, | mock interviews &amp; training Job search strategies and assistance LinkedIn profile optimisation and networking Access to TechSkills portal &amp; Interview questions Support until you get your first job in IT Click here to enroll Network fundamentals fundamentals Setting up LAN/WAN and configuring SOHO routers Data cabling and patching Cable tracing, testing, and repairing Introduction to VPN Introduction to various network tools Configuring Wi-Fi, Hotspots connections Troubleshooting network issues Introduction to end point protection Using various anti-virus software &amp; best practices Configuring and managing end point protection Troubleshooting and removing viruses and malware Introduction to Anti-spam Introduction to Firewall Introduction to parental controls and content filtering Introduction to types of printers and MFDs Setting up and configuring various printers and MFDs Setting up scan to email and scan to folder Troubleshooting most common printer issues Printer and multifunction device maintenance Introduction to printer management software Cloud computing fundamentals training Setting up and configuring cloud accounts Managing and supporting Office365 Managing and supporting Microsoft Azure Managing cloud resources and security Working with Microsoft Teams Managing and supporting SharePoint Online Monitoring and optimising cloud performance Introduction to Intune Device Enrolment Deploying Business Applications Configuring MDM Deploying Windows Updates Click here to enroll AZ-900 Microsoft Azure Fundamentals* AB-900 Microsoft 365 Fundamentals* Resume preparation, optimisation, support &amp; training Interview preparation, | mock interviews &amp; training Job search strategies and assistance LinkedIn profile optimisation and networking Access to TechSkills portal &amp; Interview questions Support until you get your first job in IT Click here to enroll Click here to enroll "The Journey of a thousand miles begins with one step" - Lau Tzu Click here to enroll Course Structure: Fees $3290 Duration 10 weeks Weekly Hours 6 hours per week "The Journey of a thousand miles begins with one step" - Lau Tzu Click here to enroll]]></video:description>
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			<video:description><![CDATA[What TechSkills is all about?]]></video:description>
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			<video:publication_date>2026-02-10T13:31:38+11:00</video:publication_date>
			<video:description><![CDATA[Enjoy the videos and music that you love, upload original content and share it all with friends, family and the world on YouTube.]]></video:description>
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			<video:title><![CDATA[Job-Ready Data Analytics Engineer Program 2025 | TechSkills Institute]]></video:title>
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			<video:title><![CDATA[IT support And Network Support JRP | TechSkills Institute]]></video:title>
			<video:publication_date>2026-08-10T19:17:50+10:00</video:publication_date>
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			<video:publication_date>2026-08-01T14:47:51+10:00</video:publication_date>
			<video:description><![CDATA[Enjoy the videos and music that you love, upload original content and share it all with friends, family and the world on YouTube.]]></video:description>
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			<video:publication_date>2026-04-30T14:04:19+10:00</video:publication_date>
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			<video:title><![CDATA[Techskills Data Analyst Bootcamp | TechSkills Institute]]></video:title>
			<video:publication_date>2024-03-26T15:59:31+11:00</video:publication_date>
			<video:description><![CDATA[Techskills Institute Australia offers a job-ready Data Analyst Bootcamp with hands-on training to start your career as a professional Data Analyst.]]></video:description>
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			<video:description><![CDATA[Techskills Institute Australia offers a job-ready Data Analyst Bootcamp with hands-on training to start your career as a professional Data Analyst.]]></video:description>
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			<video:publication_date>2026-05-11T14:19:22+10:00</video:publication_date>
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			<video:description><![CDATA[Free IT Career Launch Bootcamp Join one of the best IT training Bootcamps to get you ready for entry level IT support roles! In Collaboration With Date &amp; Day 14 May 2026, Thursday Time 12 pm to 3 PM Location/ Venue AIBI Campus (On Site) It Career Launch Workshop Exclusive 3 hours of interactions &amp; learnings! don't miss this must-attend event (Limited seats*) Learn the key steps to start your career in IT Experience a Live IT Environment - live tickets Understand How IT Companies Operate Explore IT Career Pathways Work hands-on with IT support tools used in real companies Career Guidance Express your interest by filling out the form below. Previous Bootcamp Experience Bootcamp Moments: AIBI × TechSkills Experience]]></video:description>
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			<video:description><![CDATA[https://techskills.institute/wp-content/uploads/2024/10/Malvika.mp4 BATCH START DATE 14th March 2026 (Starting with IT Support) 13th February 2026 (Starting with Data Analytics Engineer) Click here to enroll Sydney Suite 2, Level 2, 22 George Street North Strathfield, NSW, 2137 Phone: +61 2 8319 8440 Sydney Ground Floor, 6 - 10 Geeves Ave, Rockdale, NSW, 2216 Melbourne Suite 4, Level 13, 55 Swanston Street Melbourne VIC 3000 Phone: +61 3 9123 6236 One of the best Job Ready Programs in Australia! Click here to enroll Time Table Start from IT Support Course Face To Face Class Time Duration Saturday Slot 10:00 AM - 05:00 PM 6 Hours + 1 Hour Break OR Thursday Slot 10:00 AM - 05:00 PM 6 Hours + 1 Hour Break Start from Data Analyst Course Face To Face Class Time Duration Friday &amp; Monday Evenings 6:30 PM - 9:30 PM 3 hrs + 3 hrs = 6 Hours "The Journey of a thousand miles begins with one step" - Lau Tzu IT System/Network SupPort L1/L2 TOPIC-1: IT Service Desk Ticketing System Introduction to ticketing systems Guide to dealing with tickets Creating, allocating and updating tickets Escalating, following up and closing tickets Creating knowledge base and IT documentation Introduction to Service Level Agreement TOPIC-2: End User Device Support Introduction to computer components Computer assembly, parts replacements, and upgrades OS installation, updates, and upgrades End user devices troubleshooting PC migration, cloning, and deployment End user device backups and restores End user device maintenance and optimization TOPIC-3: Managing Active Directory Users and Groups Introduction to Active Directory Installing and configuring Active Directory Creating and managing Active Directory users &amp; groups Managing organisational units (OUs) Managing security roles and permission Introduction to group policy &amp; implementing GPOs Introduction to server audits &amp; conducting audits TOPIC-4: Office365 &amp; Cloud Technologies Support Cloud computing fundamentals training Setting up and configuring cloud accounts Managing and supporting Office365 exchange online Managing and supporting Microsoft Azure Managing cloud resources and security Working with Microsoft Teams Managing and supporting SharePoint Online Monitoring and optimising cloud performance TOPIC-5: Network/Internet Connection Support Network fundamentals training Configuring and managing network devices Setting up LAN/WAN and configuring SOHO routers Data cabling and working on a server rack Cable tracing, testing, and repairing Introduction to VPN Introduction to VLAN Configuring Wi-Fi, hotspots, mesh connections Troubleshooting network issues Introduction to ticketing systems Guide to dealing with tickets Creating, allocating and updating tickets Escalating, following up and closing tickets Creating knowledge base and IT documentation Introduction to Service Level Agreement Introduction to computer components Computer assembly, parts replacements, and upgrades OS installation, updates, and upgrades End user devices troubleshooting PC migration, cloning, and deployment End user device backups and restores End user device maintenance and optimization Introduction to Active Directory Installing and configuring Active Directory Creating and managing Active Directory users &amp; groups Managing organisational units (OUs) Managing security roles and permission Introduction to group policy &amp; implementing GPOs Introduction to server audits &amp; conducting audits Cloud computing fundamentals training Setting up and configuring cloud accounts Managing and supporting Office365 exchange online Managing and supporting Microsoft Azure Managing cloud resources and security Working with Microsoft Teams Managing and supporting SharePoint Online Monitoring and optimising cloud performance Network fundamentals training Configuring and managing network devices Setting up LAN/WAN and configuring SOHO routers Data cabling and working on a server rack Cable tracing, testing, and repairing Introduction to VPN Introduction to VLAN Configuring Wi-Fi, hotspots, mesh connections Troubleshooting network issues TOPIC-6: Company File Sharing Support Introduction to File Server and Network Attached Storage (NAS) Sharing files in a workgroup environment Sharing files in a domain environment Introduction to NTFS Permission Managing user access to shared folders Troubleshooting file sharing issue Setting up and configuring a NAS device Configuring data protection and security on the NAS TOPIC-7: Backup Technologies and Support Introduction to backup technologies Setting up server backups and performing restore Setting up cloud backup and performing restore Setting up image backup and performing full restore Introduction to disaster recovery/business continuity TOPIC-8: End Point Protection Introduction to end point protection Using various anti-virus software &amp; best practices Configuring and managing end point protection Troubleshooting and removing viruses and malware Introduction to Anti-spam | email security Firewall and intrusion prevention training Introduction to parental controls and content filtering TOPIC-9: Printers/Multifunction Devices Introduction to types of printers and MFDs Setting up and configuring various printers and MFDs Setting up scan to email and scan to folder Troubleshooting most common printer issues Printer and multifunction device maintenance Introduction to printer management software TOPIC-10: Certification Training AZ-900 Microsoft Azure Fundamentals MS-900 Microsoft 365 Fundamentals Introduction to File Server and Network Attached Storage (NAS) Sharing files in a workgroup environment Sharing files in a domain environment Introduction to NTFS Permission Managing user access to shared folders Troubleshooting file sharing issue Setting up and configuring a NAS device Configuring data protection and security on the NAS Introduction to backup technologies Setting up server backups and performing restore Setting up cloud backup and performing restore Setting up image backup and performing full restore Introduction to disaster recovery/business continuity Introduction to end point protection Using various anti-virus software &amp; best practices Configuring and managing end point protection Troubleshooting and removing viruses and malware Introduction to Anti-spam | email security Firewall and intrusion prevention training Introduction to parental controls and content filtering Introduction to types of printers and MFDs Setting up and configuring various printers and MFDs Setting up scan to email and scan to folder Troubleshooting most common printer issues Printer and multifunction device maintenance Introduction to printer management software AZ-900 Microsoft Azure Fundamentals MS-900 Microsoft 365 Fundamentals Click here to enroll Data Analytics Engineer Week 1: Excel for Data Analysis (6 Hours) Excel Interface &amp; Formatting Basic Functions: SUM, AVERAGE, COUNT, IF, IFERROR Lookup Functions: VLOOKUP, XLOOKUP, INDEX-MATCH Data Sorting &amp; Filtering Power Query Pivot Tables and Pivot Charts Excel Dashboards Week 2: SQL Basics (6 hrs) Introduction to Databases and MySQL setup SQL Syntax: SELECT, FROM, WHERE, ORDER BY, LIMIT Logical Operators (AND, OR, NOT) Aggregation Functions: SUM(), AVG(), COUNT() GROUP BY and HAVING Clauses Week 3: Intermediate SQL (6 hrs) SQL Joins: INNER, LEFT, RIGHT, FULL Date Functions in SQL Subqueries and Aliases, CASE Statements Window Functions: ROW_NUMBER(), RANK(), DENSE_RANK() Week 4: Power BI Basics (6 hrs) Installing Power BI Desktop Connecting to Excel/CSV/SQL Data Sources Data Cleaning using Power Query Basic Visualizations: Tables, Bar, Line, Pie Charts Slicers and Filters Week 5: Power BI Intermediate (6 hrs) DAX Basics: Measures, Calculated Columns Time Intelligence Functions Drill-Down, Tooltips, Bookmarks Interactive Dashboards Power BI Service: Publishing &amp; Sharing and Schedule Refresh Row level Security and Incremental Refresh Week 6: Tableau for Visual Analytics (6 Hours) Tableau Overview and Interface Connecting to Data Visuals: Bar, Line, Pie, Tree Maps Filters, Sorting, Highlighting Calculated Fields &amp; Parameters Dashboard Design and Storytelling Joins &amp; Blends (Basic) Week 7: Python Basics (6 hrs) Python Setup with Jupyter Notebook Data Types, Variables, Loops, Conditions Functions &amp; List Comprehensions Introduction to NumPy (arrays, operations) Excel Interface &amp; Formatting Basic Functions: SUM, AVERAGE, COUNT, IF, IFERROR Lookup Functions: VLOOKUP, XLOOKUP, INDEX-MATCH Data Sorting &amp; Filtering Power Query Pivot Tables and Pivot Charts Excel Dashboards Introduction to Databases and MySQL setup SQL Syntax: SELECT, FROM, WHERE, ORDER BY, LIMIT Logical Operators (AND, OR, NOT) Aggregation Functions: SUM(), AVG(), COUNT() GROUP BY and HAVING Clauses SQL Joins: INNER, LEFT, RIGHT, FULL Date Functions in SQL Subqueries and Aliases, CASE Statements Window Functions: ROW_NUMBER(), RANK(), DENSE_RANK() Installing Power BI Desktop Connecting to Excel/CSV/SQL Data Sources Data Cleaning using Power Query Basic Visualizations: Tables, Bar, Line, Pie Charts Slicers and Filters DAX Basics: Measures, Calculated Columns Time Intelligence Functions Drill-Down, Tooltips, Bookmarks Interactive Dashboards Power BI Service: Publishing &amp; Sharing and Schedule Refresh Row level Security and Incremental Refresh Tableau Overview and Interface Connecting to Data Visuals: Bar, Line, Pie, Tree Maps Filters, Sorting, Highlighting Calculated Fields &amp; Parameters Dashboard Design and Storytelling Joins &amp; Blends (Basic) Python Setup with Jupyter Notebook Data Types, Variables, Loops, Conditions Functions &amp; List Comprehensions Introduction to NumPy (arrays, operations) Week 8: Python with Pandas (6 hrs) Intro to pandas DataFrames &amp; Series Reading data (CSV, Excel) Data Cleaning (dropna, fillna, duplicates) Filtering, Sorting, Grouping, Merging Week 9: Visualization &amp; APIs (6 hrs) Plotting with matplotlib and seaborn Visual types: Histograms, Boxplots, Heatmaps Calling APIs and working with JSON Intro to Machine Learning Libraries (sklearn) Week 10: Azure for Data Analytics (6 Hours) Introduction to Cloud &amp; Azure Platform Azure Virtual Machines and Networking Azure Storage Accounts &amp; Containers Microsoft Entra Id and RBAC Azure Data Factory (Basics of ETL pipeline) Azure SQL &amp; Azure Synapse Analytics (overview) Week 11: Snowflake Basics (6 hrs) Snowflake Architecture &amp; Cloud Platforms Warehouses, Databases, Schemas, Tables Data Types, Constraints, Keys Ingestion: Loading Data from CSV/JSON SQL in Snowflake (Basic Queries) Week 12: Snowflake Intermediate (6 hrs) Views, Temporary &amp; Transient Tables Cloning, Time Travel &amp; Fail-safe Query Optimization Techniques Virtual Warehouses and Scaling Using Snowpipe for Continuous Ingestion Week 13: Databricks for Big Data Analysis (6 Hours) Introduction to Databricks &amp; Unified Analytics Notebooks, Clusters, and Jobs DataFrames in PySpark Data Cleaning with Spark Writing SQL in Databricks Delta Lake Concepts Portfolio Project Intro to pandas DataFrames &amp; Series Reading data (CSV, Excel) Data Cleaning (dropna, fillna, duplicates) Filtering, Sorting, Grouping, Merging Plotting with matplotlib and seaborn Visual types: Histograms, Boxplots, Heatmaps Calling APIs and working with JSON Intro to Machine Learning Libraries (sklearn) Introduction to Cloud &amp; Azure Platform Azure Virtual Machines and Networking Azure Storage Accounts &amp; Containers Microsoft Entra Id and RBAC Azure Data Factory (Basics of ETL pipeline) Azure SQL &amp; Azure Synapse Analytics (overview) Snowflake Architecture &amp; Cloud Platforms Warehouses, Databases, Schemas, Tables Data Types, Constraints, Keys Ingestion: Loading Data from CSV/JSON SQL in Snowflake (Basic Queries) Views, Temporary &amp; Transient Tables Cloning, Time Travel &amp; Fail-safe Query Optimization Techniques Virtual Warehouses and Scaling Using Snowpipe for Continuous Ingestion Introduction to Databricks &amp; Unified Analytics Notebooks, Clusters, and Jobs DataFrames in PySpark Data Cleaning with Spark Writing SQL in Databricks Delta Lake Concepts Click here to enroll Your IT career begins here! Click here to enroll Advanced Topics in Data Analysis Job Search Advanced data manipulation and analysis techniques using SQL, Excel, and Python Building advanced visualizations and dashboards using Power BI and Tableau Machine learning and predictive modeling using Python Communicating insights and recommendations based on data analysis. Advanced data manipulation and analysis techniques using SQL, Excel, and Python Building advanced visualizations and dashboards using Power BI and Tableau Machine learning and predictive modeling using Python Communicating insights and recommendations based on data analysis. JOB SEARCH: Assistance Resume preparation, optimisation, support &amp; training Interview preparation | mock interviews &amp; training Job search strategies and assistance LinkedIn profile optimisation and networking Access to TechSkills portal &amp; Interview questions Lifetime support until you get the job in IT Resume preparation, optimisation, support &amp; training Interview preparation | mock interviews &amp; training Job search strategies and assistance LinkedIn profile optimisation and networking Access to TechSkills portal &amp; Interview questions Lifetime support until you get the job in IT Join us to kick-start your career in IT. We can help you! Click here to enroll]]></video:description>
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Pathways Windows OS Active Directory Office365 Interview Prep Tips Resume Guidance Register to book your seat.]]></video:description>
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			<video:description><![CDATA[TechSkills Job Ready Program is a specialised IT Career platform designed to help IT graduates kick-start their career in IT. The program focuses on providing students with the required crucial elements to get their first job in IT, including technical training starting from zero level, offering real-world work experience by partnering with IT companies, assisting with building effective resumes, preparing for interviews, as well as facilitating training for fundamental industry certifications, and providing the final stage of the hiring process: reference checks. Each student receives training on a personal level, ensuring they are well-prepared and confident to kick-start their career in IT.]]></video:description>
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			<video:title><![CDATA[Final Power of TechSkills]]></video:title>
			<video:publication_date>2024-02-29T05:57:53-08:00</video:publication_date>
			<video:description><![CDATA[TechSkills Job Ready Program is a specialised IT Career platform designed to help IT graduates kick-start their career in IT. The program focuses on providing students with the required crucial elements to get their first job in IT, including technical training starting from zero level, offering real-world work experience by partnering with IT companies, assisting with building effective resumes, preparing for interviews, as well as facilitating training for fundamental industry certifications, and providing the final stage of the hiring process: reference checks. Each student receives training on a personal level, ensuring they are well-prepared and confident to kick-start their career in IT.]]></video:description>
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			<video:title><![CDATA[TechSkills Institude]]></video:title>
			<video:publication_date>2024-02-29T08:14:27-08:00</video:publication_date>
			<video:description><![CDATA[TechSkills is a job ready program. We help IT students &amp; graduates, who do not have any technical skills or work experience, land in IT job by preparing and ...]]></video:description>
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